Why Work With Alexanian
Choosing flooring, carpet, area rugs, or window coverings is a decision you live with for years, and who you buy it from matters as much as what you buy. Alexanian has spent 100 years earning that trust. Family-owned and serving Ontario since 1925, we are flooring and rug specialists, not a general big-box retailer, and that difference shows up at every stage: in the advice you get, in how the work is done, and in the relationship that continues long after the sale.
A Century of Flooring and Rug Expertise
Since 1925, Alexanian has done one thing and done it well: helping Ontario homeowners choose, install, and care for floors, carpet, and rugs. A hundred years in business is not just a milestone. It is a hundred years of refining how we guide customers, what products we stand behind, and how we handle the details that make an installation last. When you work with us, you are drawing on expertise built and passed down across four generations of the business.
Specialists, Not a Big-Box Store
At a big-box store, flooring is one department among dozens, staffed by generalists. With us, it is everything we do. Our consultants work with carpet, hardwood, vinyl, laminate, tile, area rugs, and window coverings every day, so they can tell you not just what is on the shelf but what will actually work in your kitchen, your basement, your stairs, or your busy family room. That depth is the difference between buying a product and getting the right product.
We Sell and Install: One Accountable Team
We install everything we sell. That means your product selection and its installation are handled by a single, accountable team rather than split between a retailer who sold it and an installer you found separately. The practical benefits are real: there is one point of contact if anything needs attention, the installation is done by people trained on the exact product you bought, and your manufacturer and installation warranties stay intact, because the chain of responsibility is never broken. When something is sold and installed by the same company, there is no finger-pointing if an issue ever arises.
Expert Consultants Who Guide the Decision
Our consultants do not leave you to figure it out alone. Whether you visit one of our showrooms or book a Shop-at-Home appointment where we bring samples to you, you get someone who asks the right questions about your traffic, your moisture, your pets, your budget, and your timeline, and steers you toward the choice that fits. That guidance is the heart of what we do, and it is why customers come back to us for their next project and refer us to their neighbours.
A Full-Service Relationship That Continues After the Sale
Our relationship does not end when your floor is installed. We keep your investment looking its best through our cleaning and care services: green, eco-friendly area-rug washing with home pick-up and drop-off or store drop-off, in-home carpet steam cleaning, tile and grout cleaning, and upholstery cleaning, plus rug repairs and custom rug creations. Few flooring retailers can care for what they sell the way we can. It is part of being specialists rather than a general store.
17 Locations Across Ontario
From Barrie and Newmarket through the GTA, Burlington, Hamilton, London, the Niagara region, Kingston, and Ottawa, our showrooms put expert help within reach across the province. Each location carries our full range and serves as a drop-off point for rug cleaning, so wherever you are, the same expertise and service are close by. Find your nearest showroom.
How to Get Started
The best way to begin is to talk with one of our consultants. Book an in-store appointment at any of our showrooms to see and compare options in person, or request an in-home visit if that is easier. We will help you choose the right product, give you a clear, itemized quote, and handle the installation as part of your purchase.
Explore Further
- Find a Store – store locator and your nearest showroom
- Carpet & Flooring Installation – how our sell-and-install service works
- Cleaning Services – rug washing, carpet, tile and grout, upholstery
- Expert Guides – carpet, flooring, rug and cleaning advice from our consultants
- Book an Appointment – get started with a consultant
